Discharge Planning

DaVita® understands that patients with kidney disease, though small in number, typically present unique, time-consuming challenges to a hospital. Patient Pathways℠ by DaVita resolves these challenges by providing hospitals with an unbiased Onsite Liaison who specializes in end stage renal disease (ESRD) patient care. The Patient Pathways team is committed to service excellence and to creating an unparalleled partnership that meets the key needs of the hospital and the ESRD patient population.

The Patient Pathways Reality

Faster, accurate patient placement

Delays in outpatient placement result in longer stays and increased costs. The Patient Pathways Onsite Liaison helps hospital partners create a measurable reduction in average length of stay by placing patients at the dialysis provider of their choice quickly and seamlessly.

Fewer readmissions

With Patient Pathways, patients are simply better prepared for the outpatient setting. The Patient Pathways Onsite Liaison helps patients achieve better adherence by providing education and information, such as dialysis center and modality treatment options. Patients choose a provider/center that can best meet their needs for insurance, preferred nephrologists, transportation, modality and treatment schedule.

Higher patient satisfaction

When patients make life-changing healthcare decisions, it helps to have a partner guide them through the process. The Patient Pathways Onsite Liaison works with hospital staff to provide education and care to patients and their families when they need it most. Helping patients achieve peace of mind leads to higher patient satisfaction and loyalty.

Increased staff capacity

The Patient Pathways Onsite Liaison overcomes the efficiency barriers hospitals can encounter during the placement process. The liaison meets individually with every patient, allowing hospital staff to attend to others.

Services and benefits provided by the Patient Pathways Onsite Liaison:

• One point-of-contact for the hospital
• Greater hospital staff capacity
• Outpatient dialysis patient placement
• Efficient discharge process through ESRD-specific expertise
• Information about insurance, modalities, outpatient care, financial obligations before discharge and grants available to ESRD patients
• Specialized resource for patient questions, reassurance and comfort
• Fewer patients readmitted to hospital because they know their options and resource contacts
• Navigation of difficult insurance issues
• Up-to-date listings of new dialysis clinic openings and modalities options
• Shorter inpatient hospital stays
• Help satisfying government and Joint Commission desire for more patient education

Get In Touch
Call us at 1-855-382-4677 or have someone contact you.